Your purchase on this website is covered by the Distance Selling Regulations which entitle you to 14 days to return the product if it's not as you had expected but we're happy to increase this to 30 days. The bottom line for us is that if you're not completely satisfied with your purchase then we'll take it back (and we'll pay for shipping).
Your watch winder comes with a 2 year warranty so if you encounter any issue within this period the we suggest you first either email us at email@example.com or call us on +44 1494 410125 (UK & Rest of World) or +1 888 3584025 (United States) and we will determine the best course of action. If the item does need to be returned then our UK address is:
Barrington Watch Winders, Unit C1C Comet Studios, De Havilland Court, Penn Street, Amersham HP7 0PX.
or in the US:
Barrington Watch Winders, 1711 Willamette St., Suite 301, #400, Eugene, Oregon 97401-4593
For repairs outside of the warranty period then we also suggest contacting us on phone or email first but we can offer repairs at both these addresses.